Automatic reply app for social messaging apps.
Meaningful relationships begin with real-time communication
Unleash the power of WhatsApp and connect with your customers like never before! As an authorized WhatsApp Business Solutions Provider, Clickatell enables you to quickly and easily engage in rich conversations with your customers.
Set custom replies for your contacts and business.
Manage high volumes of customer conversations efficiently and improve their experience by creating custom auto-replies
Save time & efforts by responding to the frequently asked questions via custom auto-replies
Quick to set up and easy to maintain
WhatsApp Business app thus allows you to set 'away messages' feature. If the contact tries to reach out to you during the 'away hours', automated messages will be sent to them accordingly.
WhatsApp Business app thus allows you to set 'away messages' when you are not operating. You can set up an auto-reply feature where the contacts will be informed that you are not available right now. You can also schedule these messages accordingly. If the contact tries to reach out to you during the 'away hours', messages will be sent to them accordingly.
How to enable automated reply to WhatsApp Messages
STEP 1 Click on Settings
Open the WhatsApp application and tap on the three dots on the app. Now, click on Settings followed by Business Settings and lastly on Away message.
STEP 2 Click on Send away message
Now, click on the toggle button next to 'Send away message'
STEP 3 Edit the message
Tap on the message and enter the message which you want to send to the customers and click on Ok.
STEP 4 Schedule your message
Now, the next step is to schedule your message.
-Always send: Select this option if you are not available for a longer time.
-Custom schedule: Choose this option if you want to send the automated message only during a specific time.
-Outside of business hours: This option lets you send automated messages only outside the business hours. You need to set business hours in your business profile for this option.
STEP 5 Select the recipient
The final step is to select the recipient whom you want to send this message.
-Everyone: Select this option to send the automated message to everyone who texts you after business hours.
-Everyone not in address book: This option lets you send an automated message to numbers which are not in your contact list.
-Everyone except: To send messages to everyone except a few contacts.
-Only send to: Choose this option to send messages to selected contacts.
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