GEM (Gaming & Entertainment Management) is among the largest video gaming terminal operators in Illinois. We’re part of the Delaware North family, a global leader in hospitality that prides itself on successful partnerships.

Founded in 1915 in Buffalo, NY, where the company remains headquartered, Delaware North is one of the largest family-owned-and-operated hospitality companies in the world. We take pride in being the go-to partner for innovative thinking — backed by a parent company with 100+ years of experience in creating special guest experiences at locations around the globe.

Our deep understanding of the customer drives everything we do. Together, we’ll deliver a richer, more meaningful experience for your guests. We’ll work directly with you and your brand to achieve success.