Infektions is a specialized digital healthcare platform designed for users in India, offering private and secure access to medical consultations and diagnostics for common health concerns, including fever, cough, urinary tract infections (UTIs), sexually transmitted infections (STIs), and travel health. The platform prioritizes confidentiality and convenience by enabling users to consult qualified medical specialists directly from their smartphones, eliminating the need for in-person clinic visits—while still allowing users to book a physical appointment at no extra cost if they prefer.

The app's functionalities are designed around a seamless and private user journey:

Book a Private Consultation: Users can browse available time slots and book a secure appointment with a specialist doctor through the app. The entire booking process is handled digitally, with an option to schedule a physical visit at no extra cost.

Consult with a Specialist: Consultations occur via secure, encrypted chat or video call. Users can discuss their symptoms, concerns, and medical history privately and receive professional medical advice and diagnosis from a qualified doctor.

Arrange At-Home Diagnostics: If tests are required for accurate diagnosis, users can schedule discreet sample collection at home. A trained phlebotomist collects samples at the scheduled time with complete privacy.

Receive Reports and Prescription: Lab reports are delivered securely to the user's in-app account. Doctors can issue valid digital prescriptions based on these reports, which users can then use at a pharmacy of their choice.

Follow-up and Counseling: The platform supports post-care follow-ups and counseling to help users understand their treatment plan and ensure a smooth path to recovery.