Field Care is a mobile application that is part of the Field Care System – a comprehensive IT solution supporting social welfare units in organizing, coordinating, and documenting fieldwork.
The system is available in both mobile and web versions, enabling efficient collaboration between office staff and employees working in the local community.
Purpose and Concept of the System
The Field Care System was developed to streamline the daily work of social welfare institutions and individuals performing fieldwork – including social workers, family assistants, community caregivers, and service coordinators.
The mobile application supports fieldwork by providing real-time access to tasks and information necessary to fulfill professional responsibilities, and also facilitates the secure and orderly transfer of data to the central system.
Who is the system intended for?
The solution is primarily used by:
social welfare centers (OPS, MOPS, GOPS),
local government units responsible for organizing social services,
institutions and organizations implementing community-based activities for residents,
field workers – social workers, caregivers, assistants, and coordinators.
The system supports both social work tasks and care services, enabling better planning, documentation, and analysis of field activities.
Key assumptions
The Field Care application was created to:
improve work organization in the local community,
facilitate the recording and transfer of information between the field team and the institution,
increase the transparency and reliability of documentation,
ensure compliance with applicable regulations and standards,
improve the work efficiency of field workers and management staff.
Thanks to integration with the web version of the system, the institution can monitor task implementation in real time, analyze data, and plan activities according to the needs of the local community.
Functionality and Security
The application allows field workers to access selected data necessary to perform their duties in the field and transfer information to the administrative system.
The solution supports daily work in accordance with established procedures, reducing the need for paper documentation and providing a convenient reporting method.
The Field Care system was designed with respect for personal data security principles. Information is processed in accordance with legal regulations, and each institution using the system remains the data controller, deciding on the scope and purpose of processing.
Benefits of Implementation
Better organization and control of field work,
Simplified activity reporting,
Easier communication between the employee and the institution,
Increased transparency and efficiency of processes,
Secure collection and transfer of information.
Comprehensive support for social welfare institutions
Field Care is part of an integrated ecosystem that combines office and field activities into a coherent organizational process. The system supports both social work and outreach activities, as well as the coordination of care services, creating a modern tool for social welfare institutions – flexible, secure, and tailored to the real needs of users.
The application utilizes the Accessibility Service to enable sending an SOS notification in an emergency.