The idea of the application is to achieve a comprehensive electronic complex for shops and restaurants to deliver orders to customers through the Internet.

"Yahala-Talabat" Rider application does not sell or interfere in any way with the production, manufacture or preparation of any product or food produced in the stores, and what it offers is only to help riders to receive the order information and take it from restaurant to the customer location. As these riders are solely responsible for complying with the laws, regulations, regulations and standards applied in the country, such as those related to the preparation, sale, marketing and safety of food.

Target Groups:
In terms of subscribers/customers, all approved riders by us in the country wishing to participate and work with us.

Users’ privacy policy
1. The purpose of the operation
We collect and process personal data for the purpose of serving customers' orders more efficiently.
We display geolocation data and customer phone number to enable efficient delivery. Geolocation data is collected only when the “Yahala-Talabat” Rider application is activated. Geolocation data collection stops after closing the application, the rider of the delivery bike sees the customer’s phone number only to enable him to communicate with the customer.
2. Legal basis
The personal data is processed in order to provide the service contracted with the Users. We collect and process personal data provided by the customer during the installation and use of the “Yahala-Talabat” Rider application. The basic condition for using the services of the “Yahala-Talabat” Rider application is the user’s consent to the processing of identification data and geolocation.
3. Recipients
The customer's personal data is only disclosed to the customer who has activated the "Yahala-Talabat" Rider application; In this case, the customer will see the name, phone number and geolocation data of the customer.
Depending on the customer's location, personal data may be disclosed to our employees, competent authorities, subsidiaries, agents, etc. Personal data will be processed under the same terms set out in this Privacy Policy.
Security and access
Any personal data collected during the provision of services is transmitted to private data centers on our service hosts. Only authorized employees of “Next Level” and its partners have access to personal data and may access the data only for the purpose of resolving problems related to the use of the Services (including disputes related to delivery services).
4. Access and Correction
You can access and update your personal data through the "Yahala-Talabat" Rider application.
5. Keep
Your personal data will be stored for as long as you have an active user account with us. If your account is closed, personal data will be deleted (in accordance with the policies described in this section) from the databases, unless such data is required to be retained for accounting, dispute resolution or fraud prevention purposes.
7. Direct Marketing
We will only use your email address and/or phone number to send direct marketing messages if you give us permission to do so via the webite or through the “Yahala-Talabat” Rider application. We may personalize the direct marketing messages using information about how you use the “Yahala-Talabat” Rider application services.
If you no longer wish to receive direct marketing messages, please click on the “unsubscribe” link in the footer of our email or in the profile section of the “Yahala-Talabat” Rider app.

8. Dispute Resolution
Disputes related to the processing of personal data are resolved through customer support ([email protected]) or by contacting the Data Protection Officer ([email protected])