In today’s complex world, the threat to community safety and security is constantly increasing.

Victoria BID’s Emergency Notification System (ENS) allows to quickly and easily construct and send critical information to local businesses and also respond to those that are in need. This comprehensive notification system keeps everyone informed before, during and after all events to achieve situational awareness when time is of the essence.

Mass Communication

- Send notifications based on incident hotspots. Establish a group in an area around an incident and alert all the key businesses within the incident zone within a specified duration of time

- Send critical notifications based on where people are, using multiple types of notification (SMS, email, in-app etc)

- Activate and receive confirmations from key contacts via a 2-way in-app messaging feature

Crisis Management

- Clear lines of responsibility

- Defined communication flow

- Access and execute the Business Continuity Plan at the push of a button

- Track and analyse actions and responses to improve on future incidents

- Enhanced situational awareness