Basics of communications, Every good leader has something to say. Yet, many of us don’t take the time to polish and shape how we communicate those ideas to others or ponder how others may receive our message.
Most of us only remember about half of what we hear—no matter how carefully we think we’re listening. But effective leadership requires good listening. Clearly, this is a critical skill to learn. Since it isn’t usually taught in schools, we need to train ourselves to listen.

Improve your active listening by practicing three simple techniques:

Suspend any biases you might have about the speaker’s appearance or prior actions.
Quiet your mind by focusing on what is being said instead of thinking about your response.
Encourage the speaker to continue sharing information by asking open-ended questions and nodding your head.

Effective listening doesn’t come naturally to most people. But when you consider that listening is one-half of the communication dynamic, the importance of practicing this undervalued skill becomes apparent.
more about the basics in communications in the app.