Introducing Vikra, a comprehensive seller app built for your growth on the ONDC Network. Vikra is designed to drive your ecommerce sales, maximize reach, and accelerate growth. This ensures every aspect of your business runs smoothly—from store creation to order fulfillment on the ONDC Network.
Vikra is an offering of Zoho Group.


Key features engineered for seamless selling:

Multi-store management: Monitor and manage multiple stores from a single window, create and assign organisation-level users and roles, and oversee operations with intuitive dashboards.

Seamless order management: Monitor your orders from confirmation to delivery, stage-by-stage, via Vikra's order management system. Receive instant notifications for new orders. Enjoy simplified return processes with customisable return policies including return and support periods.

Comprehensive buyer support: Resolve customer issues quickly with smart ticket management. Chat directly with buyers, set resolution deadlines, and stay informed with real-time SMS alerts.

Got questions? We're all ears!
Launching your online retail store is easier than you think with Vikra. We are available 24/5 to help you seamlessly sell and grow.

If you need any assistance with the app, contact us at: [email protected]

Take your business to the next level and expand your reach on the ONDC Network with Vikra today.