My HSW – your energy, your service, your city!

With Meine HSW you always have your energy supply, the Herten baths, numerous services and information at your fingertips. The app offers you comprehensive functions to make your everyday life more efficient and to always be well informed.

App features:

• Simple self-service: Whether it's a meter reading report, a bill change or an insight into contract documents - with My HSW, many convenient functions are always just a click away.
• Invoice overview: Simple and clear presentation of your invoices and payments. Never miss a deadline again and always have all your important documents at hand.
• Fault reports: Find out about current faults and planned maintenance work in your region. Report street lighting problems quickly and easily directly via the app. The app also provides an overview of the emergency craftsman service in Herten.
• Service requests: Make your service requests conveniently online. Our customer service is available to answer any questions you may have about your energy supply.
• Sustainability: Get tips and information on the subject of energy efficiency and sustainability. Get involved and actively contribute to environmental protection.
• E-mobility: Find the nearest charging station for your electric car and receive information about their availability and prices.
• E-service in the Hertener Baden: Easy booking of outdoor pool e-tickets, children's birthday parties or even wellness treatments.
• Events and news: Always stay up to date with the latest news and event tips from Herten.




Why My HSW?

• Simple and convenient: All important functions combined in one app – easy to use and available at any time.
• Transparency: Full transparency about your energy supply and costs.
• Regional service: Direct contact with your local energy supplier – personal and reliable.
• Sustainability: Support the energy transition and benefit from valuable energy saving tips.


Download My HSW now and enjoy the advantages of a modern and sustainable energy supply in Herten. Your energy, your service, your city – all in one app!

Meine HSW is an offer from Hertener Stadtwerke.