The SofortArzt-APP offers you the convenient option of getting personal advice from medical professionals while on vacation. You can ask for the address of a suitable German or English speaking doctor's office in your area by phone or you can use video chat to clarify your symptoms and treatment options with licensed German speaking doctors in a four-eye conversation. At the same time, your location is transmitted to the ServiceCenter. The medical staff can z. B. Find doctors or hospitals in your area for you.
BD24 Berlin Direkt Versicherung AG offers this service together with its partner, MD Medicus Assistance Service GmbH, to its customers with active travel health insurance. All you need to activate the APP is your insurance number. You will find this on your policy.