The S-Klima support app offers service technicians and planners support for everything to do with the products from S-Klima and Mitsubishi Heavy Industries. The app includes the following functions:

- Error code analysis: the analysis of error messages and the elimination of any malfunctions in Mitsubishi Heavy Industries devices with helpful explanations and tips.
- Support request: requesting a callback from S-Klima Technical Support, including the error code, photos and videos. The serial number and device type can also be transmitted via QR code scanner for supported devices.
- Refrigerant Calculator: quickly and easily calculate the correct amount of refrigerant for Mitsubishi Heavy Industries systems for start-up and refilling.
- Compatibility function: check whether a Mitsubishi Heavy Industries indoor unit and outdoor unit are compatible with each other.
- DIN EN 378 calculator: Depending on the local conditions, show the limitations of the system according to the standard and export them as a project-related design via PDF. The calculated refrigerant charge can be taken from the charge quantity calculator.
- TeamViewer Pilot: Possibility of on-site assistance with augmented reality functions (AR) - a problem can be explained directly via video or photo.
- Demo access: allows you to get to know the functions of this app. Users receive full functionality by registering with their personal access data from S-Klima.