A fall, a sudden attack of weakness or something worse - with age, concerns about small or large emergencies in everyday life increase, especially among the relatives of our home emergency call customers.

The Malteser home emergency call app is a useful, free addition for all relatives who rely on timely and reliable information in the event of an emergency and who want to use digital channels to support their loved ones in everyday life.

This means that both our customers and their relatives have a feeling of security at all times and once again the certainty that we are there in an emergency and will provide help when it is needed most.

Functions at a glance:

Timely emergency notifications
You will receive push notifications when your loved one requests support from Malteser. We will continue to inform you about the situation on site and the relief measures we have initiated. Always be informed and reassured that we are there for your loved one quickly and competently and will provide help when it is needed most.

Data management made easy
You'll always have an overview and easy management of all of your loved one's important information, including contacts, account information and permissions. This enables you to actively participate with us in providing the best possible support for your relative.

Fast communication
Our app ensures that you can quickly get in touch with the Malteser assistance service - directly with the correct Malteser service center or with the central app support. Alternatively, please leave us a callback request via the app. This means that a close exchange with us for the benefit of your relative is just a tap away.