Developed from practice for practice: professional complaint management for building cleaning as optimal support for clients and contractors.

Tired of constant discussions about complaints in building cleaning? Who reported which defect? When and, above all, to whom? Has the problem been remedied now? Which complaints are still open?
At TICspot, everyone involved can find the entire process on one platform - from recording a complaint to the completed notification.

The advantages of TICspot:
- No complicated installation required: With TICspot you can get started straight away.
- Easy to get started: TICspot is characterized by intuitive operation, so no training is necessary.
- Together instead of against each other: TICspot makes collaboration easier for clients and contractors.
- Effective communication: With TICspot, all information goes directly to where it is needed.
- Always keep an overview: TICspot increases transparency, everyone involved knows what needs to be done at all times.
- Time-saving and efficient: TICspot keeps the recording of complaints and all further processing steps as simple as possible and still contains all the necessary information. Ultimately, everyone involved should be relieved of the burden and can concentrate on their actual work. Using TICspot is therefore not an additional effort, but rather replaces numerous other communication steps and channels.
- Flexible use: TICspot can be operated via the app and web browser. Everyone involved can choose at any time which tool best suits their way of working.
- For clients: TICspot is suitable for working with any number of contractors.
- For contractors: TICspot is suitable for working with any number of clients.

Downloading the app is free. However, an order to TICspot GmbH is required for access. More information at https://www.ticspot.de.