To provide the public with a platform from where they can file the complaint about the unavailability of medicine they are facing in their area. And to keep track of any action taken upon their complaint.
To notify the Drug-Inspectors about the complaint within their defined area.
To give inspectors a proper platform from where they can make a proper formal report and submit it to the DRAP.
To help the DRAP be informed about complaints registered in real-time.
To let DRAP keep track about the shortages through graphical representation in their admin panel.
To keep concerned authorities informed about the actions taken by the inspectors on the general public’s complaint.