Edify brings all of your business communications together, unifying Unified Communications + Contact Center + API functionality, in one intelligent interface. Bad customer and employee experiences stop here. Our unified, omnichannel, cloud-native, genius, single piece of software is changing everything. Edify is an all-in-one solution for your business, eliminating the disorganization of having separate systems and unifying the customer service experience across all communication channels. Use Edify to:
- Connect your business with your customers to provide stellar customer service across all channels on all devices
- Connect employees with each other from anywhere in the world using modern collaboration tools
- Bring bots and humans to work together so they are harmonious, synchronized, and efficient
- Integrate into the CRM you already use, like Salesforce or Zendesk
- Quickly reference your knowledge base to resolve customer issues faster
With global availability and real-time redundancy, Edify is engineered to the highest extent and guarantees 100% uptime SLA, no matter where on Earth you operate. We deliver maximum scalability, flexibility, uptime, and cost-effectiveness, so you can deliver a memorable CX. We built the business communications platform we wish all companies had. Because we are Edify, and we’re customers, too.