Welcome to the Ambulance Dispatching System, a transformative mobile application developed by the Ministry of Health Ethiopia to revolutionize emergency medical services (the first version works in the Capital City Addis Ababa). Designed with user convenience and rapid response in mind, this app empowers individuals to access life-saving ambulance services quickly and efficiently, ensuring timely medical care in critical situations.
### Key Features
1. **Seamless Registration and Verification**
Register effortlessly by providing your name and phone number. Our secure OTP (One-Time Password) verification process ensures your account is protected, allowing you to access the app’s features with confidence. The streamlined onboarding process is designed to get you started quickly, even in urgent situations.
2. **Instant Ambulance Requests**
Request an ambulance with a single tap. The app connects you to the dispatch center, enabling swift coordination of ambulance allocation for emergency services.
3. **Real-Time Location Tracking with Google Maps**
Share your precise location using Google Maps integration, allowing ambulances to locate you accurately and navigate to your position efficiently. Real-time tracking ensures that help arrives promptly, reducing response times and improving outcomes in critical situations.
4. **Health Facility Connection**
Once an ambulance is dispatched, the app directs the ambulance professional to you and the nearest assigned health facility for treatment.
Why Choose the Ambulance Dispatching System?
- **Life-Saving Efficiency**: Connects you to emergency services in seconds, reducing wait times and improving outcomes.
- **Nationwide Coverage**: Works with Ethiopia’s ambulance and healthcare network to serve both urban and rural communities.
- **Privacy First**: Your personal and location data are protected with industry-standard encryption and security measures. We only collect what’s necessary to provide emergency services, and we never share your data without consent, except as required for dispatching or legal compliance.
- **Accessible to All**: Supports devices running Android ensuring broad accessibility across Ethiopia. those who don;t have android phone can call directly to 633 for the dispatching center.
We share data only with ambulance dispatch centers, health facilities, and trusted third-party providers (e.g., Google Maps, Firebase) under strict confidentiality agreements. Our Privacy Policy, available at https://ambulancedms.moh.gov.et/privacy , details how we protect your data and your rights to access, update, or delete it. For data-related requests, contact us at
[email protected].
Who Can Use This App?
The Ambulance Dispatching System is designed for anyone in Addis Ababa Ethiopia (will be expanded in near future to other cities) needing emergency medical transport. It is not intended for children under 18, and we do not knowingly collect data from minors. If you’re a caregiver or emergency contact, you can use the app on behalf of others to ensure they receive timely care.
### How to Get Started
1. Download the app from the Google Play Store.
2. Register with your name and phone number.
3. Verify your account using the OTP sent to your phone.
4. Request an ambulance and share your location when needed.
5. Track the ambulance’s arrival and connect to a health