Ergo Mobile Service offers the possibility to set up and complete the customer service assignment directly on site at the customer's premises using a smartphone or tablet. Not only can the working times of the individual employees be booked, but the APP also makes it possible to record the materials used during the assignment, the kilometers to be billed, the driving hours on the assignment report and complete them with the customer's signature.
The completion of the mission report calculates the total amount to be paid, and this can also be marked as paid or as a partial payment.
Ergo Mobile Service also gives you the option to record a new customer service request at any time using the APP directly on your mobile device. In this mode, a new customer / destination can be created directly on the APP with the necessary data. An existing construction site / customer / destination can also be selected by specifying additional data such as the description of the work to be carried out, the contact person, date for completion, period, priority.
All recorded data is transferred directly to Ergo Mobile Enterprise and stored there in the specified documents such as offer, order or delivery note, thus enabling quick billing of customer service operations.
The APP can be used with Android or IOS devices and requires an active and stable data connection.