The SERVIS-HR application provides a quick and easy way to order spare parts and service services for all Centrometal products - directly through your mobile device. No waiting on the phone line, no complicated e-mails, no additional registrations - everything you need is available in a few simple steps.
Through the application, you can order all spare parts of Centrometal products: boilers, furnaces, heaters, control units and other equipment. It is enough to fill out the form, enter the name of the product, the year of manufacture and the power, and our team will find the appropriate part and send you a personalized offer. If you're not sure which part you need, simply attach a photo - we'll identify it for you and suggest a solution.
In addition to ordering spare parts, the application also supports service requests. You can request the intervention of a service technician, the installation of a new device or its commissioning. You apply for all services using the same form, with the option of entering additional comments, the desired date and location.
After you send the request, you get your unique number - the so-called ticket – through which you can monitor the status of the request in real time. Communication is simple, two-way and fast. You can send additional questions, attachments or photos directly from the application, without the need for other channels. Every inquiry is answered by a real person, not an automated system.
Parts are delivered in cooperation with Centrometal's service department, directly from the manufacturer, under factory conditions and prices. Delivery is made as soon as possible, usually within 1 to 2 working days, to your address or with the possibility of personal collection.
The application also includes a simple search engine for spare parts, which helps you quickly find exactly what you are looking for. All forms are designed to be intuitive and user-friendly – without technical barriers.
SERVIS-HR combines reliability, speed and personal approach. Our goal is to keep your heating system running without interruption, with full support when you need it most. Regardless of whether you are looking for just one spare part, a complete assembly or an urgent service intervention, our team is here for you.
All the functionalities of the application are also available through the website www.servis-hr.eu, and using the application is completely free.