Fasciu: technology, automation and control in a single service platform.

Fasciu is much more than a service platform. It is a complete omnichannel solution, developed to centralize your company's communication, optimize processes and transform the customer experience — all with cutting-edge technology, intuitive usability and total focus on results.

✅ Complete resources for omnichannel service
Fasciu integrates several communication channels into a single platform, allowing your team to serve with agility, organization and consistency at all points of contact with the customer.

✅ Channel centralization
Unify WhatsApp, Instagram, Facebook, Telegram, email, website and even integrations via API into a single service panel.

✅ Multiple agents on the same number
Ideal for growing teams. Fasciu allows you to have 5, 10, 30 or more simultaneous agents with the same WhatsApp number, without losing control.

✅ Strategic dashboard
View all service indicators in real time: performance per attendant, average times, number of conversations, tags used and much more.

✅ Mobile application (Android)
With the Fasciu app, your team can serve from anywhere, maintaining quality and safety, even on the move.

✅ Management reports
Practical export to Excel or direct viewing on the platform. Organize the data that really matters for your management.

✅ Real-time monitoring
Follow each service live, intervene when necessary and maintain quality standards in each conversation.

✅ Security and protocol generation
Each service generates an automatic protocol and all data is stored with complete security and traceability.

✅ Automation with chatbot
Create intelligent and personalized flows for screening, lead qualification and 24/7 service — optimizing time and ensuring agility.

✅ Improved customer experience
Modern, responsive and intuitive solution, ensuring a more efficient and pleasant journey for the customer on any channel.

✅ Total focus on results
All Fasciu tools were designed to improve team productivity, reduce rework, streamline processes and maintain full control of the operation.

Fasciu is the complete solution for those who want to professionalize service, centralize channels, automate processes and keep the team organized and productive with cutting-edge technology.

Do you want to see all this in practice?
📆 Schedule a free presentation of the platform.