Enter my Visa, your exclusive Visa Premier and Visa Infinite space.
Visa Infinite and Visa Premier become my Visa.

my Visa is your online and privileged space for your Visa Premier or Visa Infinite cards.
Find all the benefits and services associated with your cards. Also consult the news and practical advice sections.

Simplified navigation
Optimized navigation for a fluid and personalized experience:
- Create your account in just 3 steps
- Easy login with Face ID biometric authentication
- Personalize your space according to your interests

My trips, new services
my Visa unveils its new “My trips” section with access to all the services that make travel easier:
- Prepare your trip (assistance certificate, partner offers, etc.)
- Facilitate your payments in France and abroad (nearby ATMs, currency converters, etc.)
- Assistance and support during your trip (24/7 emergency medical aid, medical translator, nearby care, AirRefund, disaster tracking, etc.)

My insurance and assistance guarantees
Visa facilitates your requests for insurance guarantees and assistance in just a few clicks with the my Visa app:
- Easily complete your insurance and assistance requests
- Useful documentation on all insurance and assistance coverage linked to your Visa Card (deadlines, FAQs, etc.)

- Access and use your Offers in 1 click with partner brands Visa Premier and Visa Infinite

And even more tailor-made services and benefits.

Holder of a Visa Infinite card?
All your requests, in all circumstances.
Benefit from the exclusive experiences and unique privileges of Club Visa Infinite.

Your 24/7 Visa Infinite concierge service
my Visa offers you access to the concierge service through different channels:
- By telephone with a dedicated number
- By email
- Via an integrated concierge request form
- Activate the “Callback request” function through the Concierge
- View the history of your requests and their statuses

The Visa Infinite club
Find all the benefits of Club Visa Infinite in your application:
- Personalize your space with favorite Events, Privileges and Invitations
- Participate in your events thanks to an easy route


Application reserved for holders of a Visa Premier and/or Visa Infinite card issued by a French bank.