GLIA Nariño offers the support of mental health professionals in cases that require it. Providing follow-up of the case for each user, as well as offering audiovisual support regarding the alternatives of [Consumption of psychoactive substances, Mental disorders and epilepsy, Violence for reasons of sex and gender and Suicidal behavior]. Including the support of a chatbot designed to follow the common thread of a case and be able to catalog it to be attended by a professional specialized in the area.