The Personnel by IconicGuest App simplifies your staff 's communication with your guests , allowing you to offer a responsive service for the ultimate guest satisfaction.
Your housekeeping and/or maintenance staff will be accessible from all locations, in order to assign and complete any relevant room request, that gets to them via a real-time push notification on their smartphone screen.
Also, it works as an assistant to your hotel Manager, as he has, in the palm of his hand, an aggregate overview of a wide range of guest requests, regarding to;
• web check-in submissions
• housekeeping and maintenance
• room status
• room service
• online orders
• facilities reservations and
• chat messaging ,
for which he is alerted by real-time push notifications, as well.The ideal tool for your business to optimize your staff workflow and boost its efficiency !