The application includes:
1. Statement of Problems - For each problem statement the following information is submitted:
- Category
- Description
- Photo
- Location
Problems are reported locally or if there is no network connection, they are stored and submitted to a later stage. View status for user-submitted problems
2. The Latest News of the Municipality and the City
3. The Events in Heraklion
4. Connection to the Social Networks of the Municipality of Heraklion
5. Useful Phone Numbers of the City and the Municipality
6. A map with important points of interest of the Municipality
7. Direct Contact with the Municipality of Heraklion
8. On-duty Hospitals
9. On-line Pharmacies
10. Parking spaces for people with disabilities
Signle sign on, connectable via Taxisnet, Facebook, Google, Portal of the Municipality
12. Submitting reports and certificate requests from certified users
13. Special civil protection module
14. Special section with the municipality channel on youtube for Online attendance of council meetings, as well as web camera image
15. Possibility to personalize the central page of the application where each citizen can choose what to show

Finally, the app enables people to be informed by using Push Notifications

Application development: Noveltech