myON is an integrated application that allows Volton & Orizon customers to manage their services (Electricity, Natural Gas and Mobile) through a single digital environment.

It was designed to offer full control, transparency and flexibility in using the services, ensuring a smooth and functional experience for the user.

It is an application that offers real-time updates on account releases, outstanding amounts, package consumption, payment management, activation of additional services while also offering a customer request management service with online monitoring and updating.

Thanks to its unified operation, myON allows users to have full transparency and control over their services, saving time and offering greater convenience in managing their accounts and consumption.

Below are the main features and functions that myON offers.

Balance check: The user can see in real time the balance of his data, talk minutes and SMS, so that he knows at all times what data he has available.

Bill Payment: The application allows instant payment of bills through electronic payments, offering various payment options such as single bill payment or multiple bills together in one lump sum.

History of payments and charges: The user has access to previous accounts and transactions so that he can control his payments and his charges.

Service management: It is possible to activate and deactivate services, customize programs and add additional options to the connection.

Consumption details: Users can see their consumption in the recent bill, as well as their bill history, so they know how much energy they are using and plan their expenses better.

View Bills: All current and previous bills are available in the app, along with detailed information on charges and payment dates, and the ability to save in pdf format.

Payment options: Users can pay their bills online, choosing the payment method that suits them, paying the whole amount or part of the amount.

Secure transactions: Payments are made through secure Banking connections, (Licensed Payment institution) ensuring the protection of financial data.

Personal data protection: All user information is protected with modern security protocols.

User Authentication: To access sensitive features, the application uses authentication methods such as passwords and authentication through temporary passwords (OTP).

Notifications and reminders: myON notifies the user of account releases, pending payments and important account changes.

Supply management: Through the application, users can be informed about the conditions of their supply and make requests about the energy plan.

Personalized experience: The user can customize their notifications to receive updates that are relevant to them and have quick access to the most important information.

Customer support: Through myON, there is the possibility of direct communication with customer service, either through support requests and with the possibility of monitoring these requests or direct communication with a representative of the company.

Availability on many devices: The application is available for smartphones and tablets, while it is also available via the web so that the user can access its services from wherever they are.

The application is in constant development, with the aim of offering new and improved functions to its users.