Knowledge Management is a collection of tools, techniques, and strategies to maintain, analyze, organize, improve, and share understanding and experience. Such understanding and experience builds on knowledge, whether manifested in an individual or inherent in the actual processes and applications of an organization. The focus of Knowledge Management is to find new ways of channeling raw data into useful forms of information, eventually becoming knowledge.
Knowledge Management can be defined as a collection of people, process, and technology (tool) interventions to support the process of creating, integrating, disseminating, and applying knowledge. Knowledge Management is an ongoing process so that the process becomes a culture, and eventually it will form an organization based on knowledge.
There are two main elements in the application of Knowledge Management, namely the clarity of the position of knowledge in the organization and the clarity of knowledge governance in the organization. The clarity of these two matters must be explicitly stated in the plan and strategy for implementing Knowledge Management.
1. Clarity of Knowledge Position
The organization must explicitly state that in the future it will become a learning organization that bases all activities and decision-making processes on valid data and information, including in the preparation of mechanisms, procedures, governance and management of personnel mobility in it. The organization needs to explicitly state that all knowledge belongs to the institution. Every work unit can only be a producer, manager or person in charge of the validity of knowledge, but that does not mean it has the right to own and limit ownership and access to knowledge.
2. Clarity of Governance
After the position of knowledge as a source is clear, the organization then needs to establish the management of that knowledge. The governance principles in Knowledge Management are based on the clarity of knowledge positions. Even though all knowledge belongs to the institution, it does not mean that there is no clear authority that can access, change and disseminate the data and information.