Service System Application ("SIMPEL TKR") is an interactive one-stop service media
for customers and prospective customers by providing excellent service quality as well
fast response to customers, while the features include:
a. For Customers:
- Billing info
- Payment Info
- Water Usage Info (Tables and Graphics)
- Read the meter independently
- Customer Complaints / Complaints
- Information on Places to Pay and News
- Notifications
b. For Prospective Customers
- New Customer Registration / New Install
- Registration Process Status Info
- Notifications
With the Perumdam Tirta Kerta Raharja application, it can build and improve
engagement of customers and prospects through the "Mobile Application".