1. Who are we and what do we do?

We are KarmaLife, an Indian fintech company providing earnings-linked financial services to gig and blue collar workers in India. We partner with organizations to offer their workers earned wage access and other financial liquidity solutions to help them stabilize cash flows, grow earnings and become more financially resilient.

2. Who is eligible to use KarmaLife services?

KarmaLife services are available exclusively to whitelisted workers of partner organizations. Users must be Indian residents and actively working with our partners.

3. Why choose KarmaLife?

Through KarmaLife, users can seamlessly access funds in times of need, enjoy self reliance, and strengthen their credit scores to avail future formal credit.

4. What Our Customers Like About Us:

* Quick Application-to-Approval Process
* Fully digital flow
* Financial Security and Reduced Stress
* 24/7 Credit Access
* Easy repayment from user earnings
* Proactive customer Support
* Available in 4 Native Languages

5. What are the Partner benefits?

* Up to 50% boost in worker retention with active KarmaLife profile
* Decreased misuse of Cash-on-Delivery (COD)
* 10% increase in worker productivity and attendance

6. Awards & Recognition:

* The Catalyst Fund, Winter 2020 Cohort
* CGAP, Partnership to pilot innovative services for digital platform workers, 2021
* Accion’s Center for Financial Inclusion, Inclusive Fintech 50, 2022 Cohort

7. What are Fees & Charges?

KarmaLife opens a credit line for the workers to access their salary advances. Credit line is valid for 12 to 24 months. We charge a transparent flat fee based on actual usage. The fee structure might vary from partner to partner. Fee is visible to the users in KarmaLife app upfront before accepting the terms & conditions.

Example transaction breakup:

* Loan amount: ₹10,000
* Minimum repayment period: 3 months
* Maximum repayment period: 12 months
* APR: 23.5% p.a. reducing
* Total interest: ₹625
* Disbursed amount: ₹10,000
* Total loan repayment amount: ₹10,625

8. We are 100% RBI Complaint

KarmaLife has partnered with RBI authorized, regulated NBFCs:
* LenDenClub, owned and operated by Innofin Solutions Pvt. Ltd, an RBI-registered NBFC-P2P (https://www.lendenclub.com)
* Akara Capital Advisors Private Limited RB-registered NBFC (https://www.stashfin.com)

9. Our Safety & Security protocol

Data Security measures
* Encryption of data at rest and in transit
* Data of customers/users stored & processed in India

Infrastructure & Network Security
* KarmaLife’s product is VAPT certified by a CERT-IN empanelled auditor Data Ownership
* Users can delete their personal information from the KarmaLife databases at any time by contacting support.
* Privacy Policy: https://karmalife.ai/privacy-policy
* Terms & Conditions : https://karmalife.ai/terms-and-conditions

For any questions or suggestions, please contact us at [email protected]