Grievance redressal mechanism is intended to facilitate people address their grievances online. This online grievance tracking system is an effective means to communicate with the authorities regarding their complaints in a time saving and cost-effective manner. Besides, online grievance administration ensures that the grievances are addressed promptly making use of grievance redressal technology which automatically tracks and pursues the status. All the students, parents, teachers and other non-teaching staff can use the online grievance redressal portal to find immediate solution to their problems