With this app, customers of Netzgesellschaft Düsseldorf mbH are quickly informed if z. B. your house connection could be affected by maintenance work, network construction measures or a disturbance in the network.

All current events that could lead to an interruption in supply are displayed in an overview map of the supply area and in a list view.
The planned maintenance work can also be called up in advance.

For each event, the start, the possible duration and the affected area are shown in the detailed view. A reminder can be generated in the smartphone calendar for planned maintenance work.

In the event of a malfunction, it contains instructions on how to proceed and on precautionary measures. To quickly report a fault, all you need to do is tap the phone number for general fault reception or the 24h emergency number in this app.

The protection of your personal data during processing during the entire business process at Netzgesellschaft Düsseldorf mbH is an important concern for us and we would like to inform you below about the handling of your data.

Privacy Policy:
The use of this app requires your consent to the data protection regulations, which can be revoked at any time.

Processing of data by this app:
NetzReport does not access data on your smartphone.

Calendar:
You can save a reminder as an appointment on your smartphone for planned maintenance work or network construction work that could affect you.
NetzReport only opens the calendar function and transfers the data (place and time for start and end) for the planned maintenance work or network construction measures.
During this process, no existing appointments can be read in the calendar.
The appointment will only be entered if you confirm the event in your calendar with "save".