Cisa Service is a Cisa Production App that is intuitive, easy to use, light, perfect for Cisa customers and technicians in the field who need real-time assistance and immediate and effective support.
It adapts perfectly to all versions of Android for smartphones or tablets and allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem without moving from his office through your camera, try to solve it or give you precise indications on how to act.
You can use this App for:
- Easily connect to Cisa to get remote support
- Register for the service also through your account
- Associate a Smartglasses to your device
Features:
- Through your smartphone or tablet, the Cisa operator will be able to see your problem live, and guide the resolution of the problem
- Allows the sharing of photos or documents (eg diagrams or diagrams) in order to simplify the recognition of components by the technician
- Cisa Service records the assistance received and you will have the historical always updated
Fast guide:
1. Install this App
2. Call the Cisa Production switchboard to give you assistance and inform the operator of the session number
3. Register for the service or through your account