“Matsumoto Shinkin Bank App” (hereinafter referred to as “this app”) is an official app provided by Matsumoto Shinkin Bank.
Using your smartphone, you can easily check your savings account balance, deposit and withdrawal details, etc. In addition, deposit/withdrawal notifications and recommended information will be sent to your smartphone.
*There will be downtime for maintenance.

■Useful functions
・Inquiry on the balance of your registered account ・Inquiry on deposit and withdrawal details
・Push notification function (information on deposit/withdrawal details, campaign information, etc.)
・Various applications (opening new accounts, starting new internet banking usage, reporting various changes, etc.)
・Application for lost cash card (immediate transaction suspension function)
・ATM/store search
・Passbook-less function
・Time deposit transactions (deposit/cancellation)
・Inquiry about owned assets
・Login to personal internet banking
・App background customization function (Matsumoto Shinkin Bank image character "John")

■Customers who can use the service
・Individual customers who use a Matsumoto Shinkin Bank savings account and have a cash card for that account.
・Customers who wish to open a savings account at Matsumoto Shinkin Bank for the first time

■How to use
Download this app, enter your savings account branch number/account number, name and other personal information, cash card PIN, and email address on the user registration screen, and then set the password to be used with this app. You can use it by doing so.
After registering your account, you can log in by entering your login password or using biometric authentication.

■Notes
-Using this app is free. However, the communication charges for using and downloading the app will be borne by the customer. (Includes additional communication charges incurred due to version upgrades or resetting due to the app not working properly.)
- If you wish to use the deposit/withdrawal notifications of this app, please be sure to turn on the notification settings in advance.
・This app may distribute information about campaigns and other information related to Matsumoto Shinkin Bank's products and services.
・There may be times when the service is unavailable due to system maintenance, etc.
・This app works in conjunction with your current location information and sends notifications from the app as push notifications. By default, we use GPS to deliver notifications appropriately based on highly accurate location information. Please be aware that the battery may run down as GPS is used to obtain the location. You can always choose a setting that consumes less battery (does not use GPS).
・Please be careful about security etc. on the terminal you are using and strictly manage your login password etc.
・The type and content of services provided by this application may be changed. In addition, we may temporarily stop using the service due to service revisions or abolishment.
・When using this app, please be sure to read and agree to the terms of use.
・Please see the Matsumoto Shinkin Bank homepage for detailed information about this application. (https://www.matsumoto-shinkin.jp/)