Confer With is a video commerce platform that allows retail teams to give real-time advice to customers on what to buy using live video shopping experiences.

How live video shopping works

Match: high value customers with members of your team in real-time

Engage: engage online customers in a rich live video shopping experience

Immerse: immerse customers by sharing images, videos and more. Your team can also suggest alternatives and add ons in a buy flow.

Convert: convert more sales with our virtual shared basket that allows both the shopper and your team to add items to a virtual shopping basket

Live video shopping key features

Two-way video: engage with customers as you would in store using two way video (customer can disable their camera)

Search function: easily locate products via any meta product attributes

Share and demonstrate: experts can share images, product descriptions videos and more with the customer

Alternatives: suggest similar products that compliment the customer needs

Add Ons: cross-sell items based on the core product to increase average order value

Virtual shared basket: both the customer and expert can add or remove items in a virtual shared basket which is then pushed to checkout page

Expert rebooking: organise follow up calls whilst on an active call with a customer

Confer With is the ultimate in immersive conversational commerce, blending the best of online with the skills of retail to give the customer the ultimate virtual shopping experience.