Call24 is a professional contact center mobile application designed specifically for the Mongolian market. This app provides contact center agents with comprehensive tools to manage customer interactions, support tickets, and sales activities.
Key Features:
• VoIP Calling - Make and receive calls directly through the app using SIP/VoIP technology
• Real-time call handling with call recording and monitoring capabilities
• Ticket management system for customer support
• CRM integration for customer data access
• Sales pipeline and deal tracking
• Push notifications for instant updates
• Offline mode support
• Email communication tools
IMPORTANT: This app uses VoIP (Voice over IP) technology for making and receiving calls. VoIP functionality requires a stable internet connection and proper SIP server configuration provided by your Call24 administrator.
This app is exclusively designed for use in Mongolia and requires an active Call24 contact center account with proper credentials to access.
Note: Login instructions are provided in the review notes section.