This application allows property residents to quickly and easily report any type of failure, hidden defect or request guarantees. It offers an intuitive platform that makes it easy to track reports, ensuring efficient and timely management of each request. Ideal for residential communities looking to improve the after-sales and customer service experience. In addition, it allows residents to access important documents, regulations and communications from the residential administration.
The app is designed so that residents can make their reports easily, from the comfort of their mobile device, providing all the necessary details so that the care team can carry out the corresponding procedures. Users can attach images, describe the problem, and specify the location within their property, streamlining the care and repair process.

Its main functionalities include:

Quick report of hidden defects with the option to attach photos and detailed descriptions.
Real-time monitoring of the status of requests and reports.
Management and access to information on guarantees available for each aspect of development.
History of previous reports and updates on the solution of each case.
Direct communication with the after-sales service team to resolve additional doubts or queries.
In addition, the application has a section dedicated to after-sales policies and procedures, ensuring that users are informed about the steps to follow and estimated response times. With Peninsula Residencial, owners of premium developments enjoy an intuitive and effective platform that ensures maximum quality and attention in the management of their properties.