Complaint monitoring system app allows department to record, resolve and respond to user’s complaints and request as well as facilitates feedback. It helps in handling multiple problems with simple solution giving employee ample time to concentrate on other important task. There are various branches in DM office New Delhi district like, DM branch, ADM branch, SDM branch, Tehsildar branch, Admin branch, Coordination branch, Account branch etc. This can use the app to resolve their day to day complaints.