The o2 my Service App helps you to quickly and easily clarify questions and problems relating to your Internet and mobile phone connection yourself.

Analyzes
• Automatic problem detection
• No waiting
• Straight to the right instructions

Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent questions

Contact
• Contact customer service via the app
• Transmission of the analyzes for faster processing in the hotline

Setup assistant
• Reminder of the activation date
• Detection of the router with camera scan
• Scan of the access data and activation of the Internet connection
• Detection of WLAN data and automatic connection setup