The mobile application is designed for effective management of field service tasks and ensures transparent interaction between employees and customers based on integration with the corporate ERP system Aurora.
✔ Receiving and processing requests from customers
✔ Assigning and tracking tasks for service visits
✔ Generating reports, uploading photos and documents directly from the work site
✔ The ability for customers to view the history of requests and the status of requests
✔ Work in online and offline modes, including remote locations
✔ Acceptance and evaluation of completed work

The application helps improve the quality of customer service, reduce response time and optimize business processes.

Developed as part of the digital transformation and development of customer-oriented solutions of the company.