Optimize your company's customer service with the official Omniathostec platform app.
With the app, your team can centrally manage customer service in real time, across multiple channels like WhatsApp, Instagram, Telegram, and others—all in one place.
Ideal for customer service, sales, and support teams, Omniathostec makes communication with your customers simple, fast, and efficient, right in the palm of your hand.
? Main features:
• Access your support tickets in real time
• Send and receive messages from multiple integrated channels
• View the customer's complete history
• Transfer support to other agents
• Send quick messages, files, images, audio, and emojis
• Respond with templates and automatic messages
• Receive notifications for new support and messages
• Dark mode for a better visual experience
• Integration with chatbots, workflow steps, and departments
• Easily take over, mute, close, and reopen support
• Simplified, fast, and modern dashboard
? Who is this app for?
• Companies looking to offer efficient omnichannel support
• Support, pre-sales, and post-sales teams
• Businesses using the official WhatsApp API (Cloud) and other digital channels
• Teams seeking mobility and control over support even outside the office
? Security and reliability
Omnathostec adopts modern security protocols to protect your data and that of your customers. All calls are encrypted and securely stored.
? Start now and take your company's customer service to the next level!