The DIRECT Customer Contact app is a personal assistant for entrepreneurs. The app is linked to the services of the DIRECT Contact Center in Arnhem. Provided services such as answering service, email answering, webcare and chat can be managed via the app.

Set your availability status via your Android device, read the messages of telephone calls that DIRECT Customer Contact has accepted for you and manage your profile.
This way you make time for your customers again and you get time to do business again.

In addition to the app, you get access to the customer portal via your desktop. Here you manage scripts and extensive settings. You can arrange messages, availability and all your personal settings in the app.