The ACBM application was created to streamline salespeople's reporting to their superiors. It provides insight into the specific activities of individual employees and allows you to assess how they use their working time.
As part of its functionality, the application automatically records all telephone calls - both outgoing and incoming - made by a sales employee.
Information about the date, duration and direction of the call is synchronized with the company's CRM system. Thanks to this, each call that takes place is recorded in the central database. After the conversation is finished, the user can also add a note that will be automatically saved in CRM as part of the customer contact documentation.
Additionally, all key customer data is sent to the employee's mobile device, which makes it much easier to prepare for meetings. Synchronizing the CRM system with the ACBM application means that a computer is no longer required to view upcoming events - all information is available directly on the phone.
Thanks to the built-in GPS module, the salesperson can confirm the holding of meetings by sending current data about their location. All these functions together create a coherent system supporting the mobile and effective work of the sales team.
The above require an account configured and linked to the company's CRM system and access to read phone calls made.