The Betasi PremiumStay hotel application is mobile support for hoteliers who want to make the hotel offer more attractive, improve the quality of service and strengthen guest relations.
Take advantage of the latest technologies to offer solutions that surprise guests, allow you to stand out on the market and raise service standards in the industry. Choose an application carefully designed with the needs of guests and the expectations of hoteliers in mind. Gain the tools necessary for effective communication and facility management.
Improve communication with guests. Streamline the booking of stays and services with mobile tools. Give guests the opportunity to contact, submit requests and use room service directly in the application. The application's built-in chat will enable instant and hassle-free communication with the facility's staff, without the need to visit the reception desk.
Increase sales of services. Send personalized notifications about promotions, special offers and events, helping to increase sales of additional services. Create and use dedicated QR codes for various purposes, such as access to exclusive content or special offers for application users.
Create marketing for the facility. Effectively promote your services, attract new guests and build customer loyalty. Use notification options or non-standard forms of guest engagement, such as digital "shakeomat", "wheel of fortune" or "scratch card". Creatively influence the promotion of additional hotel services and attractions or offer access to exclusive gifts.
Use the app to open rooms. Forget about lost keys and additional room cards. When used with appropriate access control devices, the app can also function as a lock key, allowing guests to open doors using their smartphone. It is not only a modern but also a safe solution.
The application made available to guests of the facility offers them not only modern communication and a comfortable stay, but also access to a package of dedicated benefits. For the hotel, it opens new opportunities in marketing, sales and building loyalty.