Bucharest, a compassionate city-NEW NEASTHE PAS
people on our streets!
The main purpose of the application is to facilitate and simplify the reporting process
to the local authorities (DGASMB) of people in difficulty who could
they needed immediate services, as they were, and are identified on
the radius of Bucharest.
Also, this application is intended to increase the degree of
citizens' awareness, and the fight against stereotypes and prejudices about
people in difficulty at one point (for example, homeless people),
giving them a chance to receive specialist help in the shortest possible time.
The end result of using this application - improving the quality of life of people in
difficulty, by providing access to accommodation and shelter services, social assistance and
medical supplies, medicines, clean clothes, food, and the possibility of doing hygiene
body.
How does the app work?
Any citizen who is worried about a person who is identified on the streets of
Bucharest and who needs help, can report this issue to the local authority
responsible (DGSAMB), using the mobile app available on Apple devices
or Android.
In order to initiate a social referral, the user must first create one
account within the application. Create your account by filling in the information: name,
surname, e-mail address and password, and authentication will be done through the address
e-mail / phone number and password associated with your account.
Once logged into the app, the user will be able to initiate a new referral or be able to
View both the list of notifications sent from his or her account and their details.
Completing the referral is easy and quick by filling in some minimum information: type
referral, localization on the interactive map of Bucharest, the category of the identified person,
the degree of mobility of the person, details of luggage / attendants, and others
information that the user may consider useful and necessary for that referral
(approximate age, what the person is dressed for, his behavior,
etc.).
Details provided with a referral are forwarded to the local authority
to identify and locate the person in need of specialist help. Internal,
within the local authority, referrals are handled in accordance with internal procedures
distribution.

The sender is permanently informed about the status of the referral
its entire flow, in all stages: initiation, referral
taken over by local authority staff and resolved referral.
The application also provides the user with a dedicated phone number in
where additional information on the purpose of the intervention is desired.