My Town Piatra-Neamț, your Modern and Digital Town

Just the beginning:

My Town Piatra-Neamț is only the first step towards a fully digital city. In the future, the platform will be expanded with upgrades and services that will connect all critical infrastructure and that of public or private interest, optimizing interactions between citizens and administration and significantly improving the quality of public services.

My Town Piatra-Neamț is the digital ecosystem that brings the administration closer to citizens and the community. Offered free of charge by authorities to citizens and without advertisements, the platform puts residents at the center of decisions, offering them quick access to information, public services and engagement opportunities, as well as direct channels of communication with local authorities. My Town Piatra-Neamț transforms the interactions between citizens and the administration into a new, safe and efficient experience, adapted to the needs of every inhabitant of this wonderful city.

Real dialogue and thousands of unique digital spaces:

Communication becomes bidirectional, and the citizen of Piatra-Neamț will always be at the center of the process. Forums, debates, announcements, polls, events, broadcasts and video conferences bring all generations together in a vibrant, organized and manageable digital space. Each application works as its own universe, but connected to the life of the city, offering control, customization and integrated experiences that make the interaction with the administration clearer and more transparent.

Micro-communities and real belonging:

My Town organizes Piatra-Neamț into essential micro-communities – staircase, block, street, owners association or neighborhood – so that every inhabitant can find himself and get actively involved in the life of the community. Currently, there are already more than 5,000 connected digital spaces in the city where citizens can collaborate, interact and participate in local decisions, strengthening belonging and active involvement. And this is just the beginning.

Quick resolution of requests and operational management:

The platform enables a quick and transparent response to citizens' requests, reducing processing times and increasing user satisfaction. My Town offers collaboration and project management tools that allow the local administration of Piatra-Neamt to optimize its activities, operations, projects and the way it interacts with the community, connected entities and, above all, with citizens.

Community hosts and granular management:

Designated administrators (community hosts) can manage the entire local ecosystem through configurable roles and permissions down to the capillary level. This granular approach simplifies communication, streamlines collaboration and increases decision-making transparency, ensuring that every request or citizen initiative is handled correctly and quickly.

Digitization of owners' associations:

My Town supports owners' associations in Piatra-Neamț in digitizing processes and facilitating communication between tenants and representatives. The result is faster, more transparent service and increased community member engagement.

Fast and secure online payments:

Fees and contributions can be paid in seconds, directly from the app, through trusted partners, eliminating roads, queues and red tape. Thus, administration becomes more accessible and citizens save time and resources.

Technology and Security from Zoho:

My Town runs on modern cloud infrastructure with strategic partnership ZOHO, integrating artificial intelligence for automation and analysis. Advanced security mechanisms ensure data encryption and user authentication, guaranteeing a safe and reliable environment for citizens and administration.