• Convenient chat - instant responses to user messages from the website, social networks and instant messengers.
• Controlling the number of unanswered messages.
• Collaboration - the ability to return the chat to the queue so that it can be processed by another operator.
• Unified customer database - a section with contacts of representatives, the amount of sales and debts; creation of cards of legal entities or individuals.
• Push notifications - notifications about new messages and chats.
• Correspondence history - all chats are saved, search for the desired messages by client, source or responsible.

More about VLSI: https://saby.ru/crm
News, comments and suggestions in the group: https://n.sbis.ru/CRM/news