With the desire to receive and promptly handle problems and annoyances of people related to life, urban and environmental sanitation. The Government of District 5, Ho Chi Minh City provides an Online Application, which helps people to send feedback and contribute to social construction. Thereby helping people to monitor and monitor the results of handling their responses anytime, anywhere. The application also supports the assessment of satisfaction of the service of administrative agencies, monitoring and monitoring of document processing, etc.