STB CRM is a software to maintain Set-top box Billing. This software help the cable TV operators manage their business in an efficient way. The cable operator can manage their customer, connections, set-top boxes information, Packages Information with package change history, billing, collection, sms alert and notification.
Features of the software
Set-Box Wise billing and collection
Provide Daily collection, New connection and many more functinality dashboard
Customer Management
Multiple connection management with one or multiple customer accounts
Connection Management
Set-top box Management and change history
Package management and change history
Location management
Bill-Periods (i.e monthly, three-monthly, sixth-mothly and yearly)
Automatic billing mode and Manual billing mode
Collection list
Collection Agent Wise collection Report, Location Wise customer Reports
Area Wise collection Report
Inactive set-top box listing
SMS Notification for Payment due, New Package Launch, connection Inactivation and Activation
SMS to customer for bill payment
Complaint Management and Received compliant by SMS.
Android based App for customer bill collection
Android based App for daily collection summary
Fully Responsive Web-based Application, for view on any device