There is a problem that is said to be impossible in marketplaces that sell watches all over the world. First of all, it is a guarantee of authenticity. Second, there are problems with shipping. The third issue is transaction trouble.
Regarding the first authenticity, the authenticity guarantee period in most marketplaces is short, 14 days, or at most 3 months, so even if they claim a guarantee system, there is no guarantee of authenticity. The situation is that support is not available. If you ask a luxury watch brand to authenticate the authenticity, it will take at least one month for current models, and for vintage watches whose prices are rising, it will take at least three to six months at the earliest, and for luxury brands, it will take two years. It may take some time. Of course, even during this period, most watch marketplaces are unable to provide support for warranties. By setting up our own regulations and systems, TRUST will provide full support for the two-year period of authenticity verification.
Trouble with secondary shipments has been increasing in recent years, and in some cases, the package was empty, the wrong item was delivered, or the item was delivered to a different address than the one the buyer requested from the seller. Despite this, there are many unbelievable cases around the world where buyers are unable to file complaints against shipping companies through gaps in the law. So-called fraudulent shipments are increasing all over the world. In fact, this problem is still a never-ending problem in dealings with foreign countries. In any marketplace, this issue is a general discussion between both sellers and buyers, and the reality is that when administrators decide who is responsible, it has become a problem with no end in sight. As a result, on the management side TUST, video functions and images are an absolute requirement when shipping and receiving, and even those who are not accustomed to overseas transactions can print invoices and invoices, which are essential for transacted products. Doing.
The third problem with transactions is that when purchasing a watch on the Internet, the watch is a mechanical watch, and the condition of the watch may be different from when the seller ships it and when the buyer receives the item. In addition, there is the problem of conveying 100% the color of the individual in image transactions, and the difficulty of conveying the various scratches and other characteristics of the used item. Also, buyers can use the chat function to contact the seller within 5 days after receiving the item, and then return the item. In contrast, even if a seller does not accept the offer, TRUST will forcibly refund the money.
In addition to the three TRUST supports, TRUST's biggest feature is that it encourages direct transactions between sellers and buyers, which is strictly prohibited in other marketplaces. Furthermore, in addition to direct transactions, TRUST chat is used in all kinds of situations such as negotiations and trades, and is open to users as a place for communication. The idea is that people around the world can connect through the culture of watches.
Another one of its biggest features is its extensive search function.
At TRUST, you can buy and sell everything from high-end watches to ordinary watches.In addition to buying and selling watches, we also handle almost everything related to watches, such as repair requests and parts and parts, from traders to the general public. We have prepared various categories within the function so that those who are buying a watch for the first time or those who are buying a watch for the first time can quickly search for the service they want.It is packed with search functions that are easy to understand even for watch beginners. . Also, in order for sellers to find the watches they sell more easily, keyword searches can be fully utilized by displaying the title for a longer time.