EWURA e-LUC is an official mobile app by the Energy and Water Utilities Regulatory Authority (EWURA) of Tanzania.
The app allows users from across all regions of Tanzania to provide feedback and share challenges they experience with services related to:
Water supply
Electricity
Petroleum (fuel)
Natural gas
Through this app, customers of regulated utilities can respond to structured questions and submit their opinions to help improve service delivery and regulatory oversight.
Key Features:
Answer guided questions to share your service experience
Provide feedback on utility services by region
Support for water, electricity, fuel, and gas sectors
Secure and easy to use
EWURA e-LUC empowers Tanzanian citizens to actively participate in shaping better utility services nationwide.