Virtual Concierge helps improve communication between Hosts and Guests in room share settings, like AirBnB, HomeAway, etc. Virtual Concierge helps the host to improve the information he/she can share with the guests about the individual flat they are renting. Features like House Manual which explains how to use the appliances, to Emergency numbers, to how to configure the WiFi are all useful features. VC allows the host to provide better service - like having their own private/virtual concierge for the house/apartment!