The Electricity and Water customer care system helps customers track monthly electricity and water consumption, make payments, report incidents, and easily register new ones

Benefits of implementing the customer care system:

+ Sending messages to notify electricity and water indexes, sending messages to remind customers to pay completely free of charge to the app installed on the customer's phone ==> Saving on texting costs;

+ Customers can easily access the app to pay with all sources of money from many different banks ==> Cash flow is transferred to the company account immediately after the customer makes a successful payment ==> Exporting reports with transaction codes, customer codes for easy transaction control ==> Update debt status. Payment collection fee for HPK is only from 1668 VND/bill (lowest in the market). Contributing to creating conditions for people to have many tools to pay.

+ Notify of electricity and water outages, customers register for new water supply right on the app, track payment history, consumption chart over the months, etc.

+ Contribute to speeding up the progress of digital transformation and cashless payments in payment activities, etc.

+ Your company can use the index recording and bill printing feature completely free of charge. Or use current software that does not affect the workflows in operation.